Resolving Conflict

Whether within our families, between colleagues, or in dealing with service professionals, conflict is something we all encounter on a regular basis. Yet, many people are uncomfortable working through it because they lack the skills to do so successfully.

This session will:

  • Provide participants with the 5-Step Roadmap that’s been used to work through conflict within families, communities, and workplaces, with guidance on how to apply principles to various realities, based on our participants’ profile
  • Offer essential tools and strategies to guide successful outcomes in circumstances that are often emotionally charged
  • Introduce conflict resolution skills that will help navigate tricky situations in school, among friends, within family, at work, and beyond

About the author 

Charmaine Hammond