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Conflict Navigation 101 @ 11am

Conflict Navigation 101 @ 11am

$79

Live on Zoom – October 17th from 11-noon EST

When leaders and organizations do not have effective conflict management skills and procedures, employees can be left feeling like they on their own to fend for themselves – thereby losing trust in their company and management, and further compounding stress and overwhelm.

Conflict also causes team members to feel isolated and disconnected from one another. When there is tension and mistrust between colleagues, they may avoid each other or limit communication. This can lead to further misunderstandings and miscommunications, which can exacerbate the conflict – and the mental and emotional strain that comes along with it.

Leaders who are able to effectively deal with conflict see teams that are more engaged, productive, collaborative, and efficient.

Participants will leave this session with:

  • An understanding of the five conflict management styles
  • A 5-step road map for navigating conflict (and other hard conversations)
  • Back pocket scripts for difficult, sensitive, or challenging conversations
SKU: CRD-CN101 Category:

charmaine hammond

conflict navigation expert

Meet Your Facilitator

Charmaine (she/her) has an MA in conflict management, and has spent more than 25 years working in mediation, negotiation, and crisis response. She has owned her business for more than 25 years, and in this time has trained more than half million people on dealing with difficult people and situations. She has helped clients in many industries build collaborative, resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a “no fluff” and “rich content” speaker who delivers tangible tools to put into action immediately.

This former Correctional Officer, and Corporate Dispute Resolution Expert now travels the country teaching the principles of collaboration, communication, conflict resolution and resilience. She has an extensive background facilitating collaborations and workplace/team relationships when they go sideways.

Live on Zoom

Training will be approximately 50 minutes with 10 minutes at the end for Q&A

Session will be recorded and playback sent to paid registrants

To register multiple people from your organization or team, please email via our contact form to be invoiced

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