A two-hour asynchronous course for leaders and teams

Giving Feedback

Developing confidence and understanding for the toughest conversations...

Feedback is essential for growth. It helps us understand the impact we’re making in the workplace, how others see us, and how we can improve. 

But giving feedback isn’t always easy. And if the thought of it makes you uneasy, you’re not alone. So, how do you get past the nerves and share a clear, compassionate, and concise message?

Learning to set up and conduct feedback conversations effectively builds trust & relationships, and it leads to greater productivity, engagement, and motivation among teams.

Learning Objectives:

  • The two types of feedback and their impacts
  • How to overcome the fear of giving feedback
  • Why people react negatively to receiving feedback
  • Examining the "labels" we use for people in the workplace and how to move past them

Take-Away Strategies & Tools:

  • 10-Step process for delivering effective feedback
  • The WINN Method and SBI Model for delivering a clear message
  • Strategies for navigating difficult reactions
  • Mindset shift to put these new strategies into practice

Additional Information:

  • This asynchronous course has been developed using universal design for learning principles - it is a mix of text, video, engagement opportunities, and knowledge checks
  • Length is approximately two hours
  • Course will be delivered as an embed link, or an xAPI or SCORM file
  • Preview access is available upon request
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