FREE Panel Discussion for: People Leaders & HR Professionals

"Here We Go Again"

Navigating Workplace Conflicts That Just Won't Quit

Date: June 12

Time: 1pm EST

Location: Live on Zoom

To grab your free seat, please complete the registration form!

What to Expect

Conflict at work rarely comes out of nowhere.

It’s the same conversations that stall. The same tensions that resurface. The same patterns that play out across different people, roles, and teams.

We tend to treat these as isolated issues or personality clashes, something to fix, manage, or move past as quickly as possible. But when conflict keeps repeating, it’s usually pointing to something deeper.

In this one-hour panel discussion, we’ll explore why workplace conflict gets stuck on repeat.

Through different areas of expertise, our panel will unpack what’s happening beneath the surface in moments of tension: how pressure shapes our responses, the patterns that keep communication broken down, where boundaries get blurred, and what causes certain dynamics to escalate instead of resolve.

This isn’t about quick fixes or one-size-fits-all strategies. It’s about understanding the patterns that keep conflict in motion, so you can approach these moments with more clarity, intention, and effectiveness.

Whether you’re leading a team or simply trying to survive one, this session will help you see workplace conflict through a new lens – one that opens the door to creating lasting resolution, stronger communication, and more psychological safety for all.

What We'll Be Talking About

Why Some Issues Get Stuck in Endless Loops

Understanding the cycles that keep team and interpersonal issues looping through the same tensions again and again.

Strategies For Mediating Conflict Between Team Members

Practical ways to facilitate team members working through conflict that has nothing to do with you.

The Inherited Communication Patterns That Aren't Serving Us

Common ways we communicate with each other that are actually leading to disconnection, and prolonged conflict.

Commonly Missed Opportunities to Get Back on Track

How to identify and act on opportunities to resolve & repair conflict before it ends up in HR.

The Nervous System Lens on Conflict

How our human physiology contributes to "difficult" relationships and ongoing conflict.

Looking Beneath Behaviour

How to identify the unmet needs driving conflict – and why reacting to the surface rarely solves the problem.

Meet Your Panelists

kim van ryn

Trauma-informed leadership & neurodiversity expert

Kim Van Ryn

Kim (she/her) is a trauma-informed care and nervous system expert with a background in foster and adoptive care, attachment theory, and supporting people with neurodiversities. Her work with The Expert Talk centers on understanding how trauma and nervous system states shape communication, regulation, and support at work.

tiffany smye

human resources expert & consultant

Tiffany Smye

Tiffany (she/her) is a Canadian HR leader with over 15 years of experience shaping talent strategies that strengthen culture, leadership capability, and performance. A certified coach and trusted executive advisor, she partners with organizations to deliver practical people solutions aligned to business outcomes.

CHARMAINE HAMMOND

CONFLICT NAVIGATION expert

Charmaine Hammond

Charmaine (she/her) has an MA in conflict management, and has spent more than 25 years working in mediation, negotiation, and crisis response. This former Corporate Dispute Resolution Expert has an extensive background facilitating collaborations and workplace/team relationships when they go sideways.

Jill McPherson

collaborative communication expert

Jill McPherson

Jill (she/her) is a former elementary school teacher with nearly three decades of experience, whose work centers on mental health, collaborative communication, and navigating conflict in human systems. Drawing on her training in Nonviolent Communication, she now supports educators, leaders, and teams in building trust, reducing burnout, and creating cultures where people genuinely want to show up.

Jennifer Prendergast

host & ceo of The expert talk

Jennifer Prendergast

Jennifer (she/her) founded The Expert Talk in 2020 in response to the growing need for new approaches to training in areas that surround organizational culture, and interpersonal communication within teams. She has a background in sales and media, and an Honours degree in Communications, Philosophy, and Psychology, as well as her Trauma Certificate – all from Wilfrid Laurier University.

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