LIVE ONLINE TRAINING

Collaborative Communication

Learn how to recognize the communication patterns and emotional triggers that quietly create disconnection — and the small, intentional shifts that lead to steadier, more collaborative conversations.

Days

Hours

Minutes

Seconds

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DATE:

March 12, 2026

TIME:

1-3 pm (EST)

LOCATION:

Virtual (via Zoom)

Session Details

Most communication breakdowns don’t happen because people don’t care.
They happen because we’re running on patterns and habits we didn’t choose.

Collaborative Communication is a practical, engaging 2-hour online workshop that helps participants notice and interrupt common communication and listening habits that quietly create disconnection – especially when emotions enter the room.

Grounded in principles of Nonviolent Communication (NVC), this session invites participants to become more aware of how workplace culture, schooling, and “professional” norms have shaped the way they listen, respond, and speak under stress. Many of these habits are automatic, well-intended, and surprisingly ineffective.

Rather than teaching participants how to manage emotions, this workshop reframes emotions as useful signals – indicators that a habitual pattern is being activated. Participants learn how to recognize these cues in themselves and others, pause with intention, and respond in ways that increase understanding rather than escalation.

The focus is not on fixing conversations or memorizing new strategies & scripts, but on making small, meaningful shifts that help people feel more present, more grounded, and more likely to understand and be heard.

PLEASE NOTE: Completion Certificates for 2 hours of professional development will be provided upon request. Please see FAQ below for additional information!

Who Should Attend

Experienced People Leaders: Add to your already plentiful toolkit with new ideas & strategies.
Future & Emerging Leaders: Learn how to inspire and lead teams effectively.
Human Resources and Learning & Development Professionals: Discover new strategies & ideas to support the people leaders you work with.
Entrepreneurs & Business Owners: Take away invaluable skills that help you forge & maintain strong relationships with clients, vendors, collaborators, and team members.

Session Outline

In this workshop participants will explore how to:

Recognize (often well-intended!) listening and communication habits that unintentionally create disconnection
Notice emotional signals that indicate tension, misunderstanding, or shutdown
Interrupt reactive patterns and respond with greater clarity and intention
Use simple language shifts that support understanding and collaboration
Stay more present and steady when conversations start to feel uncomfortable

This is a highly interactive session that blends reflection, real-world examples, and practical tools. The tone is supportive, relatable, and refreshingly human – creating space for insight, skill-building, and the occasional “oh… that’s what I’ve been doing!” moment.

While this workshop can be taken on its own, participants get the most value when they have a foundation in nervous-system regulation. We recommend The Fundamental Building Blocks of Trusting Relationships self-directed online course as a helpful precursor.

An option to add it to your registration will be offered at checkout.

Additional Resources

Feelings Reference List

Collaborative Communication - Needs & Values

Needs & Values Reference List

10 Curious Questions for Self-Regulation

10 Curious Self-Regulation Questions

Full Slide Deck

Meet Your Facilitator

jill mcpherson

collaborative communication expert

Jill McPherson

Jill (she/her) brings nearly three decades of experience as a public elementary school educator, alongside a long-standing commitment to mental health and communication work in her community. Midway through her career, she began formal training in Nonviolent Communication, a shift she describes as one that “made me love my job again.” Through this work, Jill transformed how she listened, responded, and navigated conflict, and began integrating collaborative communication practices into her professional life.

As her practice deepened, Jill became especially skilled at helping people move out of inherited “power over” communication patterns and into more collaborative, trust-building ways of relating. When a professional transition no longer aligned with her values, she stepped beyond the classroom to bring this work to a broader audience.

Today, Jill partners with leaders, teams, and organizations to build trust, navigate conflict, and create cultures where people feel safe to show up fully. Her work focuses on practical, human-centered communication skills that reduce friction, ease burnout, and turn challenging moments into opportunities for clarity and connection.

What People Are Saying About Jill's Work

❝

Working with Jill has been an absolute delight! Her advice is exceptional, and her passion for empowering teams is truly inspiring. I highly recommend her services to other organizations, and I'm confident they will benefit just as much as we have.

J. Singh

❝

I want to let you know how great things have been around here since taking your workshop! So much less stress for all of us.

Amanda N.

Frequently Asked Questions

Is this a live or self-paced training?

This session is delivered live on Zoom Meeting. The session will be highly interactive consisting of small and large group discussion, breakouts, and activities. Questions are welcome throughout and at the end of the session.

How do I join the live workshop?

You'll receive a calendar invitation with join link from Zoom automatically upon registration. Reminder emails will be sent ahead of time.

Do you offer discounts for groups?

Yes! For groups, please reach out using our contact form and we'll register participants on our end and send an invoice. Discount will depend on the number of participants and the overall number of sessions purchased.

What technology do I need?

You need a device with a screen, audio and internet. You can use a laptop, iPad, tablet or phone.

Will I receive a receipt?

Upon registration you'll receive a payment receipt from Stripe, our payment processor. If you need a more detailed receipt please contact us.

What if I am late or miss the live session?

This session will be recorded and the playback will be available for viewing in your profile on TheExpertTalk.com within two business days of the session finishing. You can join the session live at any time once it's begun.

Will there be a recording of this workshop?

Yes! The recording will be available to all registrants within two business days post-session. The recording will be viewable in your profile on TheExpertTalk.com.

Will I receive a Certificate of Completion?

Completion certificates are not sent automatically at this time. If you need one, please let us know ahead of time. In order for us to ethically provide a certificate of completion, we request your camera to be on as much as possible and for participation in discussions and activities as much as is comfortable.

Will this workshop be accepted for professional development credit in my industry?

Ultimately it is up to you to ensure this training would be accepted by your licensing body in your province or state. Please advise us ahead of time if you need a Certificate of Completion for this session. You must attend the live session to receive a Certificate of Completion. At this time, we cannot provide Certificates of Completion for accessing the recorded playback.