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Conflict Navigation 101

Conflict Navigation 101

$149

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A 2-hour online training course.

When leaders and organizations do not have effective conflict management skills and procedures, employees can be left feeling like they on their own to fend for themselves—thereby losing trust in their company and management, and further compounding stress and overwhelm.

Conflict causes team members to feel isolated and disconnected from one another. When there is tension and mistrust between colleagues, they may avoid each other or limit communication. This can lead to further misunderstandings and miscommunications, which can exacerbate the conflict—and the mental and emotional strain that comes along with it.

Learning to effectively deal with conflict sees teams that are more engaged, productive, collaborative, and efficient.

You will leave this training with:

  • Strategies for working with people you don’t like
  • An understanding of the five conflict management styles
  • A 5-step road map for navigating conflict (and other hard conversations)
  • Back pocket scripts for difficult, sensitive, or challenging conversations
SKU: LMS-CN101 Category:

kim van ryn

Trauma-informed leadership & neurodiversity expert

Meet Your Facilitator

Kim (she/her) started her career as a Child and Youth Worker in foster and adoptive care, developing skills and gaining education in trauma and attachment theory. After a short break from the human services field, she returned to work in day services with adults with neurodiversities and found her true calling. Over the past years of professional development Kim has attained her BA in Human Services with honors, and her Trauma-Informed Care and Counselling certificate. She is continuously mentored to communicate more deeply with non-speaking people. Kim now offers therapeutic support to people with neurodiversities who have experienced emotional trauma.

With her team, Kim opened the doors to Branching Out Support Services in 2019 which supports people across the age span who live with developmental disabilities and neurodiversities.

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