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Soliciting & Receiving Feedback

Soliciting & Receiving Feedback

$149

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A 2-hour online training course.

Inviting and receiving feedback can be one of the most vulnerable—and valuable—practices in the workplace. For many, the experience of being evaluated or critiqued can activate deep-rooted feelings of shame, self-doubt, or fear. When we focus on feedback through a lens of psychological safety, we understand that these reactions are not signs of weakness, but adaptive responses shaped by past experiences—whether from earlier roles, interpersonal dynamics, or systemic inequities.

Advice we’ve been given to, “Focus on the facts, not your emotions”, or, “Look at feedback as an opportunity for growth, not criticism” can be frustrating when we can’t do that but don’t understand why.

Understanding our own automatic reactions to feedback allows us to respond with intention. And this empowers us to convey our thoughts and perspectives in a way that is true to our productivity and values.

This course offers a thoughtful, empowering approach to seeking out and receiving feedback in ways that center safety, self-awareness, and agency. Participants explore how remain calm before, during, and after feedback conversations; how to frame requests for input that align with values; and how to separate feedback from personal worth. With reflective prompts and practical strategies, this course supports transforming feedback into a source of growth—not harm. Ideal for anyone looking to build resilience, deepen trust, and cultivate a feedback culture grounded in care.

You will leave this course with:

  • An understanding of the psychology of receiving feedback
  • Knowing when and how to solicit feedback
  • Strategies for active listening that build trust and understanding
  • Strategies for analyzing and prioritizing feedback
  • Knowledge of how to create a feedback-friendly workplace culture
SKU: LMS-SRF Category:

kim van ryn

Trauma-informed leadership & neurodiversity expert

Meet Your Facilitators

Kim Van Ryn (she/her) started her career as a Child and Youth Worker in foster and adoptive care, developing skills and gaining education in trauma and attachment theory. After a short break from the human services field, she returned to work in day services with adults with neurodiversities and found her true calling. Over the past years of professional development Kim has attained her BA in Human Services with honors, and her Trauma-Informed Care and Counselling certificate. She is continuously mentored to communicate more deeply with non-speaking people. Kim now offers therapeutic support to people with neurodiversities who have experienced emotional trauma.

With her team, Kim opened the doors to Branching Out Support Services in 2019 which supports people across the age span who live with developmental disabilities and neurodiversities.

charmaine hammond

conflict navigation & leadership expert

Meet Your Facilitators

Charmaine Hammond (she/her) has an MA in conflict management, and has spent more than 25 years working in mediation, negotiation, and crisis response. She has owned her business for more than 25 years, and in this time, has trained more than half a million people on dealing with difficult people and situations. She has helped clients in many industries build collaborative, resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflicts that get in the way of success and profitability.

This former Correctional Officer, and Corporate Dispute Resolution Expert now teaches the principles of collaboration, communication, conflict resolution and resilience. She has an extensive background facilitating collaborations and workplace/team relationships when they go sideways.

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