SUMMER CAMP 2026
Collaborative Communication for Navigating Conflict
Learn new approaches to navigate conflict while maintaining and building trust
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DATE:
July 28, 2026
TIME:
1-2:30 pm (EST)
LOCATION:
Virtual (via Zoom)
Session Details
Navigate hard conversations with more clarity, confidence, and care.
Conflict is a natural part of working and communicating with other people, yet many of us were never taught how to navigate it effectively. When tension arises, conversations can quickly shift into defensiveness, avoidance, people-pleasing, over-explaining, criticism, or attempts to "win" rather than understand one another.
This workshop explores a different approach. Rather than viewing conflict as a sign that someone is right and someone is wrong, participants learn to see conflict as valuable information that can point to important needs, concerns, values, and expectations seeking attention. By developing greater awareness of what is happening beneath the surface of disagreement, participants can approach conflict with more confidence, clarity, and intention.
Through collaborative communication practices, participants will learn how to identify common conflict patterns, stay grounded when emotions run high, express themselves more effectively, and respond with curiosity rather than reactivity. The session also explores how judgment, assumptions, and misunderstandings can escalate conflict, and offers practical tools for creating more productive and respectful dialogue.
When approached skillfully, conflict can become an opportunity for greater understanding, stronger relationships, and more effective collaboration. Participants will leave with practical strategies they can apply immediately to navigate difficult conversations with greater confidence, empathy, and skill.
PLEASE NOTE: Completion Certificates for 1.5 hours of professional development will be provided upon request. Please see FAQ below for additional information!
Who Should Attend
Session Outline
In this workshop participants will learn:
Additional Resources
Meet Your Facilitator
jill mcpherson
collaborative communication expert
Meet Your Facilitator
Jill (she/her) has over 25 years of experience in education and leadership. She brings a rare blend of practical insight, emotional intelligence, and deep compassion to her work with organizations, teams, and schools. Grounded in the principles of Nonviolent Communication (NVC), she teaches accessible, empathy-based tools that foster clarity, trust, and meaningful connection – that begin at work and flow out into personal and family life.
Jill lives on a farm north of Toronto with her husband and is a proud mom of four grown kids. She understands the real-life challenges of staying grounded in the midst of busy, demanding work – and brings that lived wisdom into every workshop and conversation.
What People Are Saying About Jill's Work
❝
Not many times in life do you get an 'ah-ha' moment that could change everything. Jill brought a new way of thinking to our group that was unexpected and so welcome. The application for these skills are universal.
I feel inspired to take accountability for my place in challenging situations, and have a deeper eagerness to collaborate with those I face challenges with. I'm so excited to see where this takes us.
Melissa Nowell
registered midwife
Multi-Session Discount Offer
Register for any 3 sessions and save 10% (Value $30)
Register for any 6 sessions and save 20% (Value $89)
Register for all 8 and save 20% (Value $158 - that's nearly 2 sessions free!)
– Discounts will be applied automatically at checkout –
Frequently Asked Questions
This session is delivered live on Zoom Meeting. The session will be highly interactive consisting of small and large group discussion, breakouts, and activities. Questions are welcome throughout and at the end of the session.
You'll receive a calendar invitation with join link from Zoom automatically upon registration. Reminder emails will be sent ahead of time.
Yes! For groups, please reach out using our contact form and we'll register participants on our end and send an invoice. Discount will depend on the number of participants and the overall number of sessions purchased.
You need a device with a screen, audio and internet. You can use a laptop, iPad, tablet or phone.
Upon registration you'll receive a payment receipt from Stripe, our payment processor. If you need a more detailed receipt please contact us.
This session will be recorded and the playback will be available for viewing in your profile on TheExpertTalk.com within two business days of the session finishing. You can join the session live at any time once it's begun.
Yes! The recording will be available to all registrants within two business days post-session. The recording will be viewable in your profile on TheExpertTalk.com for 90 days.
Completion certificates are available upon request. In order for us to ethically provide one, we request your camera to be on as much as possible and for participation in discussions and activities as much as is comfortable.
Please note - Certificates of Completion are only available when attending live. They will not be provided for only watching the recording.
Ultimately it is up to you to ensure this training would be accepted by your licensing body in your province or state. Please advise us ahead of time if you need a Certificate of Completion for this session. You must attend the live session to receive a Certificate of Completion. At this time, we cannot provide Certificates of Completion for accessing the recorded playback.
Collaborative Communication: Resetting Patterns
LIVE WORKSHOP STARTS IN:
You missed out!