Conflict Navigation 101

How This Will Help

When leaders and organizations do not have effective conflict management skills or processes, employees are often left to fend for themselves—losing trust in leadership and compounding feelings of stress and overwhelm. Without healthy resolution, conflict causes team members to feel isolated, disconnected, and mistrustful. Colleagues may begin avoiding one another, limiting communication, and reinforcing misunderstandings that only escalate tension. The result is an increase in emotional strain, reduced collaboration, and long-term damage to workplace culture.

Conflict doesn’t have to be destructive. When handled well, it can actually strengthen relationships, increase understanding, and fuel team productivity. This training introduces participants to foundational conflict navigation skills that support psychological safety and trust.