“Be the Bigger Person”: A Trauma-Informed Look at Conflict and Accountability

Posted in Language to Leave Behind
  December 8, 2025 by Jennifer Prendergast

We’ve all heard (or said) that phrase: “Be the bigger person.” It sounds noble. Mature. Like the “high road” is the safest place to go in a tense moment.

But beneath that polished intention, there’s a trembling human nervous system doing its best to protect itself.

Why We Say It

More often than not, we lean on this phrase when we’re overwhelmed; when emotions feel overwhelming, messy, or unpredictable.
We reach for it when our system feels unsafe and we don’t yet know how to hold someone else’s pain without collapsing.
In those moments, “be the bigger person” becomes a quiet signal: “I can’t handle this right now.” It creates distance – not because we don’t care, but because staying present feels too risky.

Why It Misses the Mark

When someone’s already vulnerable, saying “be bigger” can sound like: “Your feelings don’t matter as much.”
It silently asks them to smooth over pain, perform calm, and hold emotional labour for everyone else.
It turns repair into self-erasure.

A Nervous System Perspective

Conflict triggers survival mode. In that state, our biology cares first about self-protection, not self-neglect.
Asking someone to “be the bigger person” can force them to override their internal alarm. To act calm when their body doesn’t feel safe.
Groundedness isn’t about being superior. It’s about being resourced enough to choose.

How It Shows Up at Work

At work, this phrase often becomes a shortcut to silence or avoidance:

  • Patterns of disrespect get dismissed.
  • Harmful behaviour gets minimized under “it’s no big deal.”
  • Speaking up becomes “making a fuss.”

Those asked to “be bigger” are often those already carrying extra emotional labour; creating a culture where silence is professionalism and trust becomes the cost.

It Hurts Relationships All Around

“Be the bigger person” doesn’t just dismiss the person who was harmed.
It also does disservice to the person who caused harm – framing them as less evolved or the “problem.”
Instead of curiosity or empathy — “What’s going on for them?” — we default to judgment.
We lose connection, humanity, and opportunity for real repair.

When We Use It On Ourselves

Sometimes we tell ourselves to “be bigger.”
Other times, to avoid accountability.

  • “I shouldn’t feel this way.”
  • “If I’m calm, I must be right.”

In both cases, we shrink our truth or sidestep our impact; trading authenticity for perceived maturity.

Real maturity isn’t about shrinking. It’s about seeing the whole picture: our needs and our responsibility.

What We Actually Need

What helps more than a platitude is presence, recognition, and honest curiosity:

“I see that this hurt you.”
“I want to understand before we move on.”
“How can we make space for both of our experiences?”

Repair happens when we honour pain, not silence it.

Try This Instead

When you want to respond, try something that doesn’t insist on calmness or fix everything right away:

  • “Your reaction makes sense. Let’s pause.”
  • “You don’t need to shrink what you feel.”
  • “It seems like something’s going on between you two. Want to explore it?”
  • “How can we make this feel safer for everyone involved?”

These open doors instead of closing them.


Small shifts. Big impact.

This post is part of our Language to Leave Behind series – weekly reflections on everyday phrases that can either support connection… or silence it.

If you’d like to go deeper with:

✨ Nervous-system-aware communication
✨ Inclusive and compassionate language swaps
✨ Tools for building psychological safety at work

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About

I (she/her) founded The Expert Talk in 2020 in response to the growing need for new approaches to training in areas that surround organizational culture, and interpersonal dynamics within teams. I have a career background in sales and media, and an honours degree in Communications, Philosophy, and Psychology, as well as my Trauma Certificate—all from Wilfrid Laurier University.

More importantly, I do this work because I know the difference it makes. Not just in organizations, but in people’s lives. Doing this work myself—learning about the nervous system and putting trauma-informed practices into action—has been transformational. It’s reshaped my relationship with myself, how I show up, how I lead, and how I connect with others. And I’ve experienced the ripple effects in every single area of my life.

That’s why I believe so deeply in bringing these practices into workplaces. They don’t just change how teams function; they change what people believe is possible when they feel safe enough to grow and connect. They have the power to shift every single relationship in our lives—at work, at home, and in the community. This isn’t abstract theory for me—it’s lived experience, and it’s why I’m committed to helping leaders and organizations step into this new era of work.


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